We do not disclose or share your data, neither personal or commercial, to third parties outside the iklim.co, including State agencies unless you request it or unless it is necessary for providing you the best service. iklim.co will not make your data available to third parties for advertising or marketing purposes. The protection of your personal user data is important for us and when collecting or transferring information we use security technologies and procedures that protect your personal information from unauthorized access, use or disclosure.
We do our best to effectively protect our clients and users as well as the joint communication against unauthorized access at any time. The data provided by you are only used by iklim.co in order to serve you better by answering your inquiries, supplying information or improving services. As far as iklim.co uses third party services required for the fulfilment of the contract with our clients, these third parties are bound to adhere to the same level of data protection standards as applied by iklim.co. For ensuring a high level of protection for our clients, iklim.co has signed Data Processing Agreements with all of our third party service providers.
Personal data – personal data that iklim.co holds confidential is any kind of information which it has acquired when offering its services and which enables to identify the Client. Client – legal or natural person, who uses the services of iklim.co, including natural persons who use iklim.co on behalf of legal person (e.g. employees of Clients). Data processing – any act performed with personal data, including the collection, recording, organization, storage, alteration, disclosure, granting access to personal data, consultation and retrieval, use of personal data, communication, cross-usage, combination, closure, erasure or destruction of personal data or several of the aforementioned operations, regardless of the manner in which the operations are carried out or the means used.
For the purposes of improving our services for the Client or analyzing marketing activities of iklim.co, we would like to adapt our navigation and information even more to the needs of our users. Our website, therefore, uses different technologies that allow us to optimize the user friendliness of our homepage on the basis of analyses of user behaviour patterns. We process the following personal data: name, address, e-mail, phone number, natural persons’ connections to agricultural companies, Client behaviour when using the iklim.co services, errors Clients encounter on our website and data needed for fixing them, phone calls to iklim.co customer support, billing data, device data, IP addresses, data received from third parties (information from affiliates in our corporate group, our partners, or others that we use to make our own information better or more useful), location data, referring / exit pages and URLs, chat messages and contents of e-mails sent to iklim.co, certain information related to the business you represent such as number of employees and industry type. When you use the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may be used in conjunction with personally identifiable information. Location data in mobile app is not shared with anyone except the user’s employer if such employer is a contractual client of iklim.co. Location data is encrypted and not visible to iklim.co’s employees. Client is aware that when calling on iklim.co customer support number his/her call will be recorded to provide better customer support.
All of our Services are controlled and operated in EU. Your data may be accessible in any country in EU where we have establishments or in which we engage service providers. However, please note that we may use third party service providers, for example analytics tools, which are not located within the EU or the European Economic Area or a country for which the European Commission has not issued a decision that the country would ensure an adequate level of data protection. When we transfer any of your data, we do so in compliance with applicable data protection laws and rely on the EU-US Privacy Shield Framework where appropriate or use approved Standard Contractual Clauses or other binding corporate rules, including contracts, internal rules and policies, or other legal mechanisms where necessary to help ensure an adequate level of protection. You can contact the Data Protection Officer listed above to obtain a copy of the data transfer agreement or any other information regarding the relevant safeguards.
Client may at any time send us a request to e-mail email@example.com about using his/her rights. You have a right at any time: access personal data concerning you. You have the right to request a copy of your personal data. Such request must be in writing. You can exercise this right by writing to us at firstname.lastname@example.org. Please note that this right is not absolute and we may not be able to provide you with certain information if providing it would interfere with another person’s rights (such as where providing the information we hold about you would reveal information about another person) or where another exemption applies. demand the rectification of inaccurate personal data without unreasonable delay; demand amendment of incomplete personal data considering the purposes of processing; receive and transmit personal data. If you request it, we will provide you or a third party designated by you with a copy of your personal data in a structured, commonly-used and machine readable format. If technically feasible we will transmit your data directly to third party at your request. Object to personal data processing. You may also object to our processing of your data for direct marketing purposes, in which case we will deem you to have opted-out of receiving marketing communications demand the erasure of personal data concerning you without unreasonable delay. Please note that we will require you to verify your identity before responding to any requests.
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